Nestled in the quaint hillside town of Altena, Germany, addi® needles and crochet hooks are still handcrafted by the same family who began manufacturing needlework tools in 1829. While technology and machinery have advanced greatly over the years, it still requires 25 production steps, and a considerable amount of hands-on fabrication, to create the high-quality, German-engineered needles which have set the world standard for circular knitting.
In a world where manufacturing is moving to regions with lower production costs and environmental requirements, addi® is now the sole full-line European needle producer, proudly crafting their products under strict environmental regulations, while also paying their employees a fair wage. Skacel has been working closely with addi® since 1988, offering ideas and product innovations to meet the needs and desires of knitters in North America.
|All non-electrical/gear-driven addi products offered by skacel and purchased through one of our Authorized addi® Dealers, feature a lifetime guarantee from manufacturer’s defect. The addiQuick felting machine is covered by a 6 month warranty, and requires proof of purchase with return. The addiExpress® knitting machines bear a 1 year warranty.
Discontinued merchandise will be replaced with a similar item, as available.
If you have noticed a defect in your item and would like to obtain a replacement, please print out and complete the form below. Please note that in some cases, the fastest way to obtain a replacement in many cases is in-person, from the skacel Authorized addi® Dealer where your item was purchased.
The following items are not covered under our replacement program:
+ Items not purchased through one of skacel's Authorized addi® Dealers
+ Items purchased outside of North America
+ Non saleable sample materials
We appreciate your patience, and will do all we can to ensure that your replacement is sent in a timely manner.
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